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Online Services

Video Consultations 

Did you know that you can now book video consultations with the surgery? 

To help you to do this, please click on the link below to view our 'How to Guide' for video consultations.

Video Consultations - how to guide

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Have Your Say

Temporary changes to The Practice Hawkwell – from Monday 6 April 2020
 
As you are aware the NHS is currently dealing with the Coronovirus pandemic and in order to help us to help you, the practice needs to make some temporary changes to continue to provide healthcare and advice when you and your family need it most.
 
From Monday 6 April, you will NOT be able to walk into The Practice Hawkwell any longer.
 
Should you need to speak to your practice, you will need to call the practice telephone number 01702 207 146 in the same way as you always have. You will then be assessed by a GP/Practice Nurse who will either resolve your concern over the telephone or, if they believe you need to be seen they will make an appointment for you to see a GP/Practice Nurse. Please note this may not your practice, but they will have access to your records.
To ensure that primary care is sustainable during these challenging times. Should your GP/Practice Nurse determine that you need to be seen. We are offering face to face appointments at a practice at The Practice Leecon Way. The details of which will be given to you by the GP/nurse referring you.     


We very much appreciate your help and support during these difficult times. It is important that we all do our bit to support the NHS locally as it continues to see and treat you, your family and friends.

CORONAVIRUS

Please do not come into the surgery if you or a member of your household has any of the following symptoms: a fever, a new continuous cough or a loss of, or change in, your normal sense of taste or smell (anosmia). Please stay at home and self-isolate for 14 days.

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19. All patients who request any type of appointment will first be telephoned by a clinician. The clinician will assess you and determine how best to meet your care needs. If you do not need to come into the surgery, you will be given the appropriate self-care advice, treatment and information on what to do if you become more unwell. You will be offered an appointment if it is essential for you to be seen face to face. Thank you for your cooperation during this time. 

The latest COVID-19 guidance and information can be from here gov.uk and at nhs.uk.

Welcome to The Practice Leecon Way

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Take the Friends & Family Test

The NHS Friends and Family Test (FFT) was introduced in 2014 to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Help us to improve our service, learn more about the test and give us your feedback.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access & Parking

The Practice Leecon Way is located on the corner of Leecon Way and Lesney Gardens. There is disabled access and free off-street parking is available.

Holiday Season is coming soon

Please ask at reception for " Travel Risk Assesment form " if you think you may need vaccinations for travelling.

Allow as much time as possible for the nurse to check your records before travelling. This can be up to 10 weeks before.

New! Weekend GP and Nurse Appointments 

Click here to find out more

Weekend appts

View our CQC Rating

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(Site updated 22/05/2020)

Contact Details

The Practice Leecon Way

Contact Telephone

01702 547828
111

The Practice Hackwell

Contact Telephone

01702 207146
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website